This is very useful for customer service representatives who need to troubleshoot a customer’s problem while in-call and business team members who take notes or collaborate during a long-distance meeting. Users can also minimize the call window to continue video sharing while viewing other windows on their desktop. Users can open multiple Skype windows at once in split screen view on desktop to continue communicating with others via text while in the middle of a call. In call, Skype offers split screen and screen share capabilities as well as call recording. Both Skype’s free service and paid phone service include voicemail capabilities that save to Skype’s central servers instead of your computer or phone, so you can be reached even when your devices are off. Skype also lets users pay a flat fee to receive a local phone number that can be used on the Skype app. Skype’s translator function allows for easy communication between people from different linguistic backgrounds live captions and subtitles are available for English, Chinese, French, German, Italian, Japanese, Portuguese, Russian, and Spanish. Skype international calls are also available either through purchasing Skype credits or a monthly subscription based on which country or region you call. Skype can connect users with other Skype users for free, as well as anyone with a phone number for an additional fee. Skype is a free video chat and voice chat app now owned by Microsoft.
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